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Lead Management

Leads Capture Settings

In this section, you can configure the lead capture form fields that will be displayed at the beginning of each chat or for each question. You can also enable it to require the user to provide contact information or disable it completely.

Neoagent Chat Lead Capture

Overview​

The integrated lead management allows you to:

  • Automatically capture contact information from visitors
  • Qualify potential customers before the conversation
  • Segment leads based on their interests
  • Integrate with CRM and marketing systems
  • Customize the chat experience based on the collected data